The High Price of Delivery App Convenience

When Emily Yang, a San Francisco tech worker, is running out of cat food, she taps an app called Instacart to order a new bag of kibble to be delivered to her door within hours. For dinner, she often orders through Sprig and Munchery, app-powered services that bring fresh organic meals to her home. Her experience highlights how a proliferation of instant-delivery apps has turned the smartphone into a sort of magic remote control that can almost...
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