Apple closed all of its stores on Saturday, March 14, but stayed open for a few extra days to allow customers to pick up devices ordered for in-store pickup or that were at the store for repair. There were, however, some people who weren't able to make it into stores to get their devices.
Read more: https://www.macrumors.com/2020/03/20/repaired-devices-locked-in-apple-stores/?source=Snapzu
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