Uber Has Forced Taxi Drivers to Step Up Their Game

During a taxi ride late one night a few years ago, a cabbie started berating me for asking him to drive the 25 minutes from downtown D.C. to my home in Maryland. At the time, I thought to myself, At least he took me. In the past, some drivers had simply refused. And, like many other cab riders, I came to expect that his cab’s credit-card machine would be mysteriously “broken” when it came time to pay.
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