Thursday, 17 September 2015

Google Fiber Installers On Time For 96% Of Appointments, Call Center Hold Times Under A Minute

Google Fiber Installers On Time For 96% Of Appointments, Call Center Hold Times Under A Minute

As Google Fiber grows out its operations into other cities, things will get more difficult as far as keeping up with demand. Until then, Google would like you to know that its installers are on time 96% of the time and the average hold time on the phone is just a shade above 30 seconds. If that’s not a shot at Comcast, I don’t know what is. Now please come to the rest of us.
Read more: http://ift.tt/1KkJxes

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