Emily James helped a customer in need. Her employer, a bank, fired her

To understand how some companies have lost their souls, consider what happened after a bank in the US stiffed a customer before Christmas.
Read more: https://www.smh.com.au/world/north-america/emily-james-helped-a-customer-in-need-her-employer-a-bank-fired-her-20200203-p53xeo.html?source=Snapzu