
Airbnb likes to refer to itself as less a company than a “community.” To that end, it has made trust between real people a cornerstone of its business strategy in short-term home rentals. But new research suggests that when users get real, racism can result. A working paper by three Harvard researchers found “widespread discrimination” by hosts against people with black-sounding names seeking rentals. Fictional guests set up by the researchers with names like Lakisha...
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