The arbitration epidemic: Mandatory arbitration deprives workers and consumers of their rights

The Supreme Court has engineered a massive shift in the civil justice system that is having dire consequences for consumers and employees. By enabling large corporations to force customers and employees into arbitration to adjudicate practically all types of alleged violations, the Court now permits corporations to write the rules that will govern their relationships with their workers and customers and design the procedures used to interpret and apply those rules when disputes arise.
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