The Slow Death of Redbox: Why the Kiosk Colossus Is the Next Blockbuster

In November 2007, Redbox had exciting news: Its brick-red DVD vending machines were in more locations nationwide than industry leader Blockbuster. “Redbox offers a level of service and convenience that our competitors simply can’t provide,” Redbox founder and then-CEO Gregg Kaplan said at the time, boasting of the company’s 6,000th automated kiosk installation.
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