Friday 24 June 2016

Ready or Not, Companies Will Soon Be Tracking Your Emotions

Ready or Not, Companies Will Soon Be Tracking Your Emotions

Deep in the bowels of Houston's 72,000-seat NRG Stadium, in a curtained-off makeshift room near the court where the Villanova Wildcats and the University of North Carolina Tarheels are playing for the NCAA basketball championship, a small team of engineers and data scientists from a company called Lightwave huddles over laptops watching a stream of real-time data. But the engineers aren't looking at shooting percentages.
Read more: http://www.inc.com/magazine/201607/tom-foster/lightwave-monitor-customer-emotions.html?source=Snapzu

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