United Airlines' President Just Showed How Not to Talk to Employees (and Now They're Mad as Hell)

How should a leader persuade his staff that he has their interests at heart? Not like this.
Read more: https://www.inc.com/chris-matyszczyk/united-airlines-president-just-showed-how-not-to-talk-to-employees-and-now-theyre-mad-as-hell.html?source=Snapzu