What's It Like to Work at a Company With No Bosses?

Tony Hsieh, the CEO of Zappos, the online shoe and clothing store, lives in a trailer park in downtown Las Vegas. The Airstream Park, as it's called, occupies about half a city block, surrounded by a tall fence crowned with barbed wire and punctuated with palm trees. When I arrived in April, Adirondack chairs, picnic tables, and a colorful assortment of portable seating encircled a pair of fire pits.
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